Parts of the Solution

Parts of the Solution

Posted on December 16, 2016

Derek Wong and Mike Elam (from left) of our industrial design team discuss the opportunities to improve the TempehSure Protein Pod with TempehSure’s John and Steven.
Derek Wong and Mike Elam (from left) of our industrial design team discuss the opportunities to improve the TempehSure Protein Pod with TempehSure’s John and Steven.

There we were in the recent meeting with our new industrial design team, parts of a TempehSure Protein Pod splayed across the table. Though most units repeatedly produce beautiful batches of tempeh, we met to discuss why some occasionally experience a previously unexplained, intermittent power problem. Our concern quickly turned to peace of mind as we were able to isolate the problem and chart the solution.

The Pod currently has an external power supply–a fairly large, black rectangular block (pictured below) that sits behind the back of the appliance.

Power Supplies
Power supplies gone bad.

Previously, this solution was thought to simplify safety testing and certification while allowing the Pods to be low-voltage…good idea, right? After three rounds of prototyping, however, that component has turned out to be the greatest weakness of the system, and if not caught now, we feel, would have become our customers’ biggest frustration.

Our industrial designers showed us how we could integrate the power supply within the unit. While it requires a redesign of all the electronics, this will give TempehSure Pods the lasting reliability we demand, more precise temperature control, lighter system weight and a less encumbering, cleaner look. We’re also installing a countdown timer so you can tell exactly when your tempeh is finished and recipe-ready.

Because safety is of prime importance, with these modifications, we will also elevate the level of safety certification to account for both U.S. and a majority of international standards. We believe these changes will greatly enhance your experience with the Pod, and are committed to covering the costs necessary to make these improvements happen.